We have tried our best to answer as many of your questions
regarding payments as we can. This will enable you to be 100% confident
before you order. If there is another subject you need to contact
us about, please use the contact form and a member of our customer
services team will contact you with a swift answer to your questions.
Please click here for the contact form.
We try to offer all customers as many options as possible. We understand that some customers don't own a debit or credit card so we try to cater for these. We understand that you want the low prices we offer, and therefore offer an alternative payment method. You can decide to pay by the following:-
All Major Credit & Debit Cards, Paypal or Nochex money transfer.
If you don't own a Debit/credit card or you don't feel certain releasing your details, we can offer a number of alternative payments that will ensure you can still receive our products. These include Nochex or Paypal. When you order the products, you simply select your payment method at the checkout, you will then receive an email detailing all the information you require
to complete the order. If you need any more information on Nochex Payments, simply visit the Nochex Website.
At Fred's, we understand the need to ensure your security is always upheld. We use your card details to pay for your goods, and then we destroy them. They are passed to our processing
department using a 128Bit Secure Socket. This is seen in the address bar, the address should be https: instead of http:. If there is not an 's' in the address, then you should never enter your details.
We never have card details flying about, they are used only for payment and then destroyed securely.
When you have completed the order by pressing 'Submit Order', you will automatically receive an email stating all the details you require, including the Terms & Conditions, Returns, Refunds, Guarantees, Privacy Policies, Payment details and some special offers.
This email confirms that the order has been received by our processing Department. Once this has been received, we will ensure that we process the order within the following 24 hours after submission.
When the order has been processed, we will automatically send you another email to confirm it has been despatched. This will then complete the order.
You can contact us at anytime, log into your account on the website
and check the status of your order. Please ensure your email address is correct, if there is any problems with the payment, we will need to contact your to let you know.
